16th March 2017

The dos and don’ts of Facebook advertising

We’ve talked about the power of Facebook advertising in a previous blog but wanted to revisit it as it’s a topic that many of our clients ask us about.

Facebook advertising is an option for marketing your practice that offers:

  • A low minimum daily spend (currently £3, although clinics in more competitive areas may need to spend £5-£10 a day)
  • Incredibly specific targeting options, so you can pinpoint who sees your campaigns
  • A choice of advertising options to fit your goals
  • Detailed insights so you can see what’s working and what’s not at a glance

In our experience, Facebook advertising is highly cost effective for building brand awareness and marketing certain treatments. Its extensive targeting options and insights also enable you to learn a great deal about your audience and boost your conversion rates.

However, it does take some time to get to grips with which options are best for your business and your advertising goals. Facebook is notoriously strict about which adverts they approve and they regularly tweak their guidelines so, if you tackle Facebook advertising on your own, you should expect to embark on a fairly steep learning curve.

To help you get to grips with Facebook advertising, we’ve put together our list of dos and don’ts. Let’s start with the don’ts first:

Don’t

  • Don’t forget your goals – Before you do any kind of marketing or advertising, it’s important to understand your goals and why you want to carry out a particular activity. The same is true of Facebook advertising. There are different ad formats for attracting more page likes, boosting engagement, driving traffic to your website, increasing newsletter sign ups and more. By identifying your goals, you’ll find it easier to choose the most appropriate advertising option.
  • Don’t use before & after images – Facebook has a strict policy against the use of before & after images to promote personal health products or services, such as facial aesthetic or dental treatments.
  • Don’t use generic photos that create unrealistic expectations – Facebook is also likely to reject ads that use images that it considers make false promises about the results a treatment can achieve.
  • Don’t use too much text – Facebook used to reject any ad that featured more than 20% text. It has relaxed these rules recently but you should still think carefully before using too much text as it can significantly reduce the reach of your ad.
  • Don’t set it and forget it – Facebook provides analytics data to show how your ads are performing. We recommend checking these insights regularly as it will help you to build a clear picture of what your audience likes and dislikes. Keeping an eye on your insights also means that you can respond quickly if Facebook suddenly stops running an ad for some reason.

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Do

  • Read Facebook’s guidelines about Personal Health advertising – This will help you to understand what sort of images are likely to work with your ad (this is something we advise our clients about too, having spent a number of years working with Facebook ads). Facebook likes images that are positive without over promising; it will reject images that play on people’s insecurities about their appearance.
  • Explore the audience targeting options – Even at a basic level, Facebook enables you to target who sees your ads based on demographics such as age, location, gender and interests. There are also more sophisticated targeting options. For example, you can create a ‘lookalike’ audience of people who have the same interests, location and so on as your existing clients. Alternatively, you can advertise to people who are on your mailing list or already engaged with your Facebook page.
  • Have a dedicated landing page – If you create a Facebook ad designed to get people to click through to your website, you should ensure that you have a dedicated landing page for your campaign. Facebook will check before approving your ad that it links through to a page that reflects what the ad is about.
  • Mind your language – As well as checking what images you use, Facebook will check the wording of your ads to ensure that you’re not creating unrealistic expectations or targeting people’s insecurities.
  • Keep things short and simple – In our experience, when it comes to creating effective Facebook ads, the simpler the better. An image, company logo and just a few words often attract the best clickthrough rates.
  • Think about your call to action – What is it that you want people to do when they see your ad? It’s a good idea to include a call to action – try to focus on the benefits of clicking.
  • Refresh and rotate your campaigns – You might want to consider running a series of ads that feature different messages, headlines, calls to action, etc. so that people don’t grow bored with and immune to your marketing message.

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These days, most businesses have something to gain from adding Facebook advertising to their marketing strategy. It’s accessible to even the smallest of budgets and the real-time insights mean that you can respond proactively by fine-tuning your ads as they run. You can also split test ads within a single campaign and there is a choice of ad types to help you connect with mobile users.

As with other Pay Per Click advertising options, Facebook advertising can help you to build your audience quickly and raise brand awareness. This can be the perfect complement to your organic efforts but you can still use Facebook ads effectively without a massively active organic presence.

Need help with your Facebook advertising? Call us at Cosmetic Digital on 0115 9140 640 to start a conversation.

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